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Need To Know > World > Fuming customer throws ‘wrong’ food order at restaurant cashier
A furious customer threw his takeaway order at a cashier in Brazil after a delivery mix-up. The restaurant is providing legal support, and police are now investigating.
World

Fuming customer throws ‘wrong’ food order at restaurant cashier

William McGee
Last updated: March 4, 2025 12:34 pm
William McGee Published March 4, 2025
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A furious customer throws his incorrect order over a cashier at a takeaway restaurant. (Picture: Jam Press)
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A fuming customer was caught on CCTV throwing his “wrong” takeaway order at a restaurant cashier.

The footage shows how Marcelo Porto burst through the door and lifted the box of fast food above his head.

He then brought it crashing down onto the counter as the bewildered cashier shielded her face with her hands.

READ MORE: Mayor drags man from car and beats him in road rage attack

As the box’s contents spilled everywhere, Porto could be seen launching into a fiery tirade at the 18-year-old.

He wagged his finger at her furiously as the young woman cowered in her chair.

A colleague beckoned her away, only for the man to begin arguing with someone else at the eatery in Joinville, south west of Sao Paulo, Brazil.

(Picture: Jam Press)

He claims his order was delivered incorrectly after a one-hour delay but says he didn’t mean for the cashier to get hit by his dinner.

Porto said: “It hit you.

“I’m truly sorry, from the bottom of my heart.”

Porto’s fury on Saturday (1 Mar) ended when a delivery rider stepped in and calmed things down, as reported by Need To Know.

The restaurant chain, China In Box, says the young woman was injured and that other staff members and a customer were verbally assaulted.

A spokesperson stated: “The assaulted employee has already filed a police report against the attacker.

“And we are providing full legal and psychological support.

“We are closely monitoring the case and cooperating with authorities to ensure all necessary legal measures are taken.”

The police announced on Monday (3 Mar) that they would investigate Porto’s actions.

READ MORE: Panic as plane passenger ‘tries to open emergency exit’ during flight

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TAGGED:attackedBrazilCCTVHorrorrestaurantshockingVideoworld news
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