Diners have slammed Theo James’ new Italian restaurant for its “rushed” service, claiming customers have a tight time limit to finish their grub and clear out.
The White Lotus actor, who has reportedly lost out on being named the next James Bond, recently opened a trendy food spot, Lupa, in Highbury Park, North London.
But according to a handful of brazen online reviews, bookings have just one hour and 30 minutes to order, eat, pay and leave, as reported by Need To Know.
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Zohras Rose said: “Was a little disappointed with the food, which I felt lacked a bit of flavour.
“Tried a variety of dishes, and they just didn’t hit the spot for me.
“Service was good, though 1.5 hours for a sitting is quite rushed, and we were offered dessert when we only had 10 mins left.”
Chrystelle Foulon said: “The atmosphere at the restaurant was lovely, nicely designed and pleasant to enjoy a meal.
“The service was good. However, the food was a little bit disappointing versus the reviews.
“The pasta lacked flavour and included two small pieces of meat. The revisited tiramisu came with a cream that was bland to my taste.
“Also, but frequent in London, the 1.30 hour dining limit.
“Being told we had 10 minutes left, along with the bill being brought without being asked if we wanted anything else, felt rushed.”
James teamed up with Ed Templeton, the co-founder of Carousel on Charlotte Street, and chef Naz Hassan, who used to be head chef at Pidgin in Hackney, to launch Lupa.
The spot, which serves a menu of Rome-inspired dishes, opened in June.
And while the feedback has been mixed, some customers have left glowing reviews.
Kartik Sudhakar said, “We came to Lupa for lunch, the food was excellent and the vibe is super relaxed.”
Alexandre Laforce-Reynolds said: “Delicious from the focaccia all the way to the tiramisu.
“Great ambience and lovely staff. Go eat.”
Alan Dion said: “Absolutely fantastic new restaurant. Great food, great service and great value. Loved it.”
Lupa has been approached for a comment.
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