A former Primark worker has shared her secrets to shopping at the retail giant, including how to get discounted items and what kind of benefits employees allegedly get.
Tanzia Begum, now 22, started her first job working as a retail assistant in a Primark store in London when she was just 19 years old.
She’s now taken to TikTok to reveal some insider knowledge.
In a clip shared to the social media platform, Tanzia can be seen standing in a changing room wearing her Primark badge, with words across the screen revealing the secrets.
“Get free hangers from the hanger bin behind the checkout,” the first tip reads.
“Employees only get 10% off three times a year and a 20% discount during Xmas-period.
“You can get 10% off on damaged items you want (no ref/no exch).
“All bags are opened on tills to make sure there’s no theft.” [sic]
Speaking about her first day, Tanzia told Jam Press: “I was nervous to meet new people when I first got there, but excited to be developing new skills and making new friends.”
She claims: “The first one [secret] I found out about was that employees get 10% discount three times a year and 20% over Christmas period.
“I was shocked the employee discount wasn’t all-year round but we were told it’s because their products are already cheap compared to other retailers.
“Primark employees can do shopping during their break and lunch, and before or after their shift, however, employees have to tell the cashier their name and the time they finish or write it themselves on the printed receipt so employees can collect their shopping once they finish their shift.
“I have shared that secret about getting free hangers from the hanger bin to some customers and they were shocked.
“They then went to the checkout and asked for some spare hangers.
“I’ve also had some customers ask me if it’s true we do that and I said yes and guided them through where to go to get them and how to get it.”
Over her time being there, she came across plenty more secrets.
She said: “You can give out free hangers to customers from the hanger bin as we save sacks of hangers.
“Customers can also get no more than 10% off faulty items, and only if it’s the last one on the shelf and they really want it, but that means no refund or exchange because you have then got it reduced.
Tanzia left Primark in March 2022, looking for a job with a higher salary but says she will “miss my friends I made for life there”.
She added: “If you want to work in Primark, then be prepared to get a lot of difficult customers.
“Working in Primark is also physically tiring, even if you work for four hours a day, so make sure you have enough fuel in your body to get through your shifts.”
