By using this site, you agree to the Privacy Policy and Terms of Use.
Accept

Need To Know

News, culture and entertainment you need to know

Font ResizerAa
  • U.K News
  • World
  • Entertainment
  • Lifestyle
  • Money
  • Travel
  • Fitness and health
  • Tech
  • Motors
  • Sports
  • More
Reading: ‘I was afraid my son’s cleft lip would hold him back – children ran away from him’
Share
Font ResizerAa

Need To Know

News, culture and entertainment you need to know

  • U.K News
  • World
  • Entertainment
  • Lifestyle
  • Money
  • Travel
  • Fitness and health
  • Tech
  • Motors
  • Sports
  • More
Search
  • U.K News
  • World
  • Entertainment
  • Lifestyle
  • Money
  • Travel
  • Fitness and health
  • Tech
  • Motors
  • Sports
  • More
Follow US
Need To Know > Fitness and health > ‘I was afraid my son’s cleft lip would hold him back – children ran away from him’
Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Fitness and health

‘I was afraid my son’s cleft lip would hold him back – children ran away from him’

Katie Dollard
Last updated: September 18, 2025 10:21 am
Katie Dollard Published September 18, 2025
Share
Dilan with his mum Sandy. (Jam Press/Operation Smile/Jasmin Shah)
SHARE

A mum feared her son’s cleft lip would hold him back – until she found help from a volunteer medical team.

Sandy and her partner were shocked when their son Dilan was born with a cleft lip.

“I opened my eyes and felt pain, because I had never had a baby like that and neither did my family,” Sandy, a teaching assistant from Guatemala, told Need To Know.

READ MORE: Boy, seven, dies of cancer after complaining of tummy ache

“I said to the midwife, ‘Ma’am, he has a problem with his lip, doesn’t he?’

“Then they took him away.

“I started crying.

“I spent the whole night wondering why he was born like that.”

Sandy even wondered if she had done something during her pregnancy to cause it.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan before cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

According to the NHS, a cleft lip or palate happens when the structures that form the upper lip or palate fail to join properly in the womb.

As Dilan grew, he noticed his smile looked different from other children’s.

Sandy said, “There were children who were afraid of him. They stared at him.

“Once, a girl ran away from him because she was afraid and said, ‘Oh, how scary!’

“Witnessing people treat Dilan this way was devastating.

“Out of nowhere, he started to say that a dog did that to him.

“He started to touch his lip and say, A dog.’”

Sandy didn’t correct him because she didn’t want him to think his cleft was his fault.

She was advised about several clinics to fix Dilan’s lip, but felt overwhelmed.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan after his cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

She said, “I’m very fearful about things with doctors.

“I was afraid if they operated on him.

“Who knows how they’re going to treat him or what they’ll do?”

Then her friend Yuri recommended Operation Smile, a volunteer team of medical professionals.

Sandy said, “At first, I was hesitant to trust anyone to care for my son.

“But from the moment I arrived at the Operation Smile site, I felt confident the volunteers would provide Dilan with the safe surgery he deserved.

“They’re very kind.

“They love every baby, and they have shown they love mine.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan after his cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

“I’ve seen kindness.

“It’s beautiful how they put their heart into what they do.”

Despite a few setbacks when Dilan caught colds and fevers, the operation went ahead – and now, at six years old, Dilan has a new smile.

Sandy said, “I’m always going to be grateful to all the people who have helped me because they’ve never left me helpless since our first visit.

“I felt so safe and protected there.

“If I hadn’t found Operation Smile, I don’t know what I would have done.”

Dilan is now a happy, playful boy.

Sandy said, “Everything changed because now the kids don’t stare at him anymore.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan after his cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

“He likes to play ball and loves toy cars.

“To me, it’s amazing to see my son like this.

“This is very joyful for me – I am very happy and grateful.”

Superdrug has also launched a nationwide fundraising campaign to support Operation Smile.

From 10 September to 7 October, shoppers across the UK will be asked if they want to round up their purchase via Pennies, the digital charity box.

A simple ‘yes’ could help raise £100,000 to fund surgery, therapy and ongoing care for children born with cleft conditions.

READ MORE: Working mum horrified by £900 nursery bill for ONE MONTH of part-time childcare

You Might Also Like

Strangers caught romping in business class on international flight

Mum of three murdered by cop husband at own wedding reception

Released killer caught in blood-soaked clothes after teenage girl found dead in field

Furious woman launches BROOM attack on pedestrian

Actress killed on set as biker loses control performing wheelie during stunt

TAGGED:childrenCosmetic surgeryFitnessHealthHorrorshockingTransformation
Share This Article
Facebook Twitter Email Print
What do you think?
Love0
Sad0
Happy0
Sleepy0
Angry0
Dead0
Wink0
Leave a comment Leave a comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Follow US

Find US on Social Medias
FacebookLike
TwitterFollow
InstagramFollow
TiktokFollow
Most read
A controversial livestreamer was arrested in Nashville after allegedly refusing to pay a £272 restaurant bill, having also been banned from Kick weeks earlier for public harassment.
US

‘Banned’ influencer arrested over $400 restaurant bill after livestreamed row

NTK Journalist NTK Journalist May 11, 2026
Politician hits back at body shamers with stunning bikini snap
DNA matches identify four sailors from tragic Franklin expedition
Nine-foot great white shark named Nori spotted lurking off busy beach coast
Son leaves heartbreaking voicemail for dad moments before fatal bear attack

Categories

  • Lifestyle
  • U.K News
  • World
  • Technology
  • Business
Quick Link
  • My Bookmark
  • Interests
  • Privacy
  • Terms
  • Write for us
  • Authors
  • Contact
Top Categories
  • Business
  • Environment
  • Lifestyle
  • Technology
  • Fitness and health
  • Property
  • Entertainment

Subscribe US

Subscribe to our newsletter to get our newest articles instantly!

Read Next

Girl Piper Jean Thomas, 13, stunned as whole guinea pig arrives complete with tiny festive hat and claws attached during family meal in Peru - clip goes viral.
Viral

Girl, 13, shocked after being served whole GUINEA PIG with tiny festive hat

May 11, 2026
Drug dealer Marc Kane, 43, jailed for 10 years after Hot Fuzz-style getaway and hiding in shed following £1.3m cocaine bust in Gorleston by Norfolk Police.
U.K News

Drug dealer known as ‘Corleone’ caught hiding in shed after £1.3m bust

May 11, 2026
Burnt-out maths teacher Charlotte Webborn quit her classroom career after eight years - exhausted from missing her own kids' lives amid rising disruption and workload.
Lifestyle

‘I was burnt out and missing my own kids’ lives as a teacher – I’ll never go back to the classroom’

May 11, 2026
Birmingham man Ben Cornforth thought he had the 'worst hangover ever' - turned out to be stage 4 brain cancer, sparking awake surgery and London Marathon triumph.
Fitness and health

‘I thought I had the worst hangover possible – then I was diagnosed with a brain tumour’

May 11, 2026
Brit influencer Graham 'Grumet' White warns holidaymakers peeing in Benidorm sea could land you a £130 on-the-spot fine - alongside other strict beach rules.
Travel

Brit reveals little-known Benidorm rule that could see you fined £130 on the spot

May 11, 2026
Russian fitness champion Dmitry Isayev, 35, allegedly shot dead at point-blank range with hunting rifle by girlfriend's ex-partner in Kaluga - two men arrested.
World

Fitness champ, 35, shot dead with hunting rifle ‘by girlfriend’s ex’

May 8, 2026
Tragic judge Mariana Francisco Ferreira, 34, dies after IVF egg retrieval procedure - suffered cardiac arrests as police probe possible medical error in Brazil.
World

Judge, 34, dies after egg retrieval procedure at fertility clinic

May 8, 2026
Polish YouTuber Nikodem Czyżewski, 23, was found dead in a river near Zagreb after disappearing while working in Croatia, leaving nearly half a million subscribers in mourning.
World

YouTuber found dead after going missing while travelling

May 8, 2026

Categories

  • Lifestyle
  • U.K News
  • World
  • Technology
  • Business
Quick Link
  • My Bookmark
  • Interests
  • Privacy
  • Terms
  • Write for us
  • Authors
  • Contact
Top Categories
  • Business
  • Environment
  • Lifestyle
  • Technology
  • Fitness and health
  • Property
  • Entertainment

Subscribe US

Subscribe to our newsletter to get our newest articles instantly!

2024 © Need To Know. All Rights Reserved.
Welcome Back!

Sign in to your account

Lost your password?