By using this site, you agree to the Privacy Policy and Terms of Use.
Accept

Need To Know

News, culture and entertainment you need to know

Font ResizerAa
  • U.K News
  • World
  • Entertainment
  • Lifestyle
  • Money
  • Travel
  • Fitness and health
  • Tech
  • Motors
  • Sports
  • More
Reading: ‘I was afraid my son’s cleft lip would hold him back – children ran away from him’
Share
Font ResizerAa

Need To Know

News, culture and entertainment you need to know

  • U.K News
  • World
  • Entertainment
  • Lifestyle
  • Money
  • Travel
  • Fitness and health
  • Tech
  • Motors
  • Sports
  • More
Search
  • U.K News
  • World
  • Entertainment
  • Lifestyle
  • Money
  • Travel
  • Fitness and health
  • Tech
  • Motors
  • Sports
  • More
Follow US
Need To Know > Fitness and health > ‘I was afraid my son’s cleft lip would hold him back – children ran away from him’
Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Fitness and health

‘I was afraid my son’s cleft lip would hold him back – children ran away from him’

Katie Dollard
Last updated: September 18, 2025 10:21 am
Katie Dollard Published September 18, 2025
Share
Dilan with his mum Sandy. (Jam Press/Operation Smile/Jasmin Shah)
SHARE

A mum feared her son’s cleft lip would hold him back – until she found help from a volunteer medical team.

Sandy and her partner were shocked when their son Dilan was born with a cleft lip.

“I opened my eyes and felt pain, because I had never had a baby like that and neither did my family,” Sandy, a teaching assistant from Guatemala, told Need To Know.

READ MORE: Boy, seven, dies of cancer after complaining of tummy ache

“I said to the midwife, ‘Ma’am, he has a problem with his lip, doesn’t he?’

“Then they took him away.

“I started crying.

“I spent the whole night wondering why he was born like that.”

Sandy even wondered if she had done something during her pregnancy to cause it.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan before cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

According to the NHS, a cleft lip or palate happens when the structures that form the upper lip or palate fail to join properly in the womb.

As Dilan grew, he noticed his smile looked different from other children’s.

Sandy said, “There were children who were afraid of him. They stared at him.

“Once, a girl ran away from him because she was afraid and said, ‘Oh, how scary!’

“Witnessing people treat Dilan this way was devastating.

“Out of nowhere, he started to say that a dog did that to him.

“He started to touch his lip and say, A dog.’”

Sandy didn’t correct him because she didn’t want him to think his cleft was his fault.

She was advised about several clinics to fix Dilan’s lip, but felt overwhelmed.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan after his cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

She said, “I’m very fearful about things with doctors.

“I was afraid if they operated on him.

“Who knows how they’re going to treat him or what they’ll do?”

Then her friend Yuri recommended Operation Smile, a volunteer team of medical professionals.

Sandy said, “At first, I was hesitant to trust anyone to care for my son.

“But from the moment I arrived at the Operation Smile site, I felt confident the volunteers would provide Dilan with the safe surgery he deserved.

“They’re very kind.

“They love every baby, and they have shown they love mine.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan after his cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

“I’ve seen kindness.

“It’s beautiful how they put their heart into what they do.”

Despite a few setbacks when Dilan caught colds and fevers, the operation went ahead – and now, at six years old, Dilan has a new smile.

Sandy said, “I’m always going to be grateful to all the people who have helped me because they’ve never left me helpless since our first visit.

“I felt so safe and protected there.

“If I hadn’t found Operation Smile, I don’t know what I would have done.”

Dilan is now a happy, playful boy.

Sandy said, “Everything changed because now the kids don’t stare at him anymore.

Mum’s heartbreak turns to hope as Operation Smile surgeons transform son Dilan’s cleft lip - now six, he beams with confidence after life-changing surgery in Guatemala.
Dilan after his cleft lip surgery. (Jam Press/Operation Smile/Jasmin Shah)

“He likes to play ball and loves toy cars.

“To me, it’s amazing to see my son like this.

“This is very joyful for me – I am very happy and grateful.”

Superdrug has also launched a nationwide fundraising campaign to support Operation Smile.

From 10 September to 7 October, shoppers across the UK will be asked if they want to round up their purchase via Pennies, the digital charity box.

A simple ‘yes’ could help raise £100,000 to fund surgery, therapy and ongoing care for children born with cleft conditions.

READ MORE: Working mum horrified by £900 nursery bill for ONE MONTH of part-time childcare

You Might Also Like

Forester finds monster leech in shoe after fishing trip

Doctor influencer dies aged 27 after battle with rare cancer

Politician’s daughter, 23, gunned down outside club in ‘case of mistaken identity’

Newlywed bride dies two days after falling ill at her own wedding

Outrage as Britain’s biggest annual New Year’s Eve party axed

TAGGED:childrenCosmetic surgeryFitnessHealthHorrorshockingTransformation
Share This Article
Facebook Twitter Email Print
What do you think?
Love0
Sad0
Happy0
Sleepy0
Angry0
Dead0
Wink0
Leave a comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Follow US

Find US on Social Medias
FacebookLike
TwitterFollow
InstagramFollow
TiktokFollow
Most read
Two men sentenced over illegal dog fertility clinic in Gorebridge shed - 32 dogs found in filthy conditions, several euthanised as SSPCA calls for tougher regulation.
AnimalsNews

Two men sentenced for running horror dog fertility clinic from shed

NTK Journalist NTK Journalist September 18, 2025
Car crooks – who pinched three cars a week for seven months – jailed for 18 years
Ex-Tottenham star’s son banged up after ‘fleeing smash high on coke’
Goldfish ‘chucked away’ by careless owners are causing lake chaos – but one zoo has a solution
Moggy missing for over week found after getting caught in trap… and he survived by drinking rainwater

Categories

  • Lifestyle
  • U.K News
  • World
  • Technology
  • Business
Quick Link
  • My Bookmark
  • Interests
  • Privacy
  • Terms
  • Write for us
  • Authors
  • Contact
Top Categories
  • Business
  • Environment
  • Lifestyle
  • Technology
  • Fitness and health
  • Property
  • Entertainment

Subscribe US

Subscribe to our newsletter to get our newest articles instantly!

You Might Also Like

Forgotten 800-year-old castle uncovered at Finlaggan on Islay - archaeologists say medieval fortress once housed kings and later became power base of the Lords of the Isles.
U.K News

Lost castle rediscovered after 800 years – and it was once home to kings

September 18, 2025
Two cats dumped in rubbish and left to die find loving new home - Katie Arrowsmith drives 400 miles to adopt malnourished siblings Tigress and Binky, now Esme and Freyja.
NewsAnimals

Two cats thrown out with rubbish and left on brink of death finally get new owner after 400-mile round trip

September 18, 2025
Love Island star Olivia Kaiser reveals she was secretly pregnant while filming The Challenge - reality favourite expecting first baby with Theo Campbell in December.
Celebrities

Love Island’s Olivia Kaiser didn’t know she was pregnant while filming brutal MTV’s The Challenge

September 18, 2025
Brazen thief caught on camera stuffing wine into bag before fleeing Tesco with crate of Stella Artois in south London - shocked shopper pleads with him to stop.
U.K News

Shoplifter fills bag with wine and snatches crate of beer from Tesco

September 18, 2025
Mercedes left dangling on wall in Myddle dubbed one of Britain’s worst parking fails - police seize untaxed SLK after stunned locals report dangerous sight.
U.K News

Mercedes left perched on wall in one of Britain’s worst cases of bad parking

September 18, 2025
Carla Bellucci sparks outrage after giving three-year-old daughter Blu mocktails on holiday - dubbed Britain’s most hated woman, she hits back at parenting backlash.
Lifestyle

Mum ‘slammed’ for giving three-year-old MOCKTAILS on holiday

September 18, 2025
Mum-of-three Pegi Robinson reveals incredible near-death experiences - from drowning at five to meeting God and Jesus during pregnancy complications at 25 before returning to life.
Lifestyle

‘I almost died TWICE and had to argue with GOD to bring me back to life’

September 18, 2025
Mum-of-two racially abused by children on Elizabeth Line train - Sophia Choudry says commuters blamed her for filming as police and TfL probe shocking Tube incident.
U.K News

Shocked mum-of-two ‘racially abused’ by brazen children on Tube

September 17, 2025

Categories

  • Lifestyle
  • U.K News
  • World
  • Technology
  • Business
Quick Link
  • My Bookmark
  • Interests
  • Privacy
  • Terms
  • Write for us
  • Authors
  • Contact
Top Categories
  • Business
  • Environment
  • Lifestyle
  • Technology
  • Fitness and health
  • Property
  • Entertainment

Subscribe US

Subscribe to our newsletter to get our newest articles instantly!

2024 © Need To Know. All Rights Reserved.
Welcome Back!

Sign in to your account

Lost your password?