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Need To Know > World > Family of five rescued after getting lost in underground tunnels for HOURS
A family of five was rescued from Santiago's sewer system after getting lost. They contacted authorities via WhatsApp, enduring hours underground before their safe retrieval.
World

Family of five rescued after getting lost in underground tunnels for HOURS

Lee Bullen
Last updated: July 8, 2024 10:05 am
Lee Bullen Published July 8, 2024
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Family of five being rescued after getting lost in a city sewer system. (Picture: Jam Press)
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A family of five has been rescued after getting lost in a city sewer system.

The dad said they often visit the underground tunnels to listen to music and go exploring.

But after taking a different route this time, the family were going round in circles.

READ MORE: Four laughing men try to steal motorbike from man in street

Due to the Location, they struggled to get a phone signal to call for help.

Moving around, they were thankfully able to get a temporary signal and send a message to the authorities.

“We walked and walked and realised we were lost after about two hours,” the dad told local press.

Fire Department spokesperson, Javier Quintana added: “We received a report at around 9.18 pm that three people were trapped in the tunnels.”

As the operation progressed, the fire department learned that there were actually five people.

They sent three units to take part in the rescue.

Despite the patchy service, Quintana said they were able to stay in contact with the family through WhatsApp messages.

The father added: “We messaged the fire department and remained in contact with an operator for about 40 minutes.

“He told us to stay calm but it was difficult to send our Location because we kept losing the signal.

“When the signal came back, we were able to send our Location in real time.

“We eventually heard them shout ‘we’re the fire brigade’ from above and we hugged the kids.

“We found our happiness again.”

The group walked through eight miles of tunnels in Santiago, Chile, for around three hours before being lifted out of a manhole in La Pintana, as reported by Need To Know.

The incident took place on 4 July.

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