A Manchester hotel chain has come under fire after allegedly canceling bookings made for nights when Oasis is set to perform, only to relist the rooms at significantly higher prices.
The accusations stem from a series of posts by Sacha Lord, Greater Manchester’s night-time economy adviser, who claimed that several customers had contacted him with similar experiences.
According to these reports, customers who booked rooms at the Maldron Hotels in Manchester city center for the nights of Oasis’s highly anticipated reunion concerts in July 2025 were informed that their reservations had been canceled due to a “computer error.”
READ MORE: Oasis reunion confirmed – Liam and Noel Gallagher announce 2025 UK tour dates
One such customer, Mark Slinger, a 36-year-old Oasis fan from the Isle of Man, shared his experience. He had secured a room for £90 through booking.com just hours after the band announced their tour, only to be contacted by the hotel later that day, asking him to cancel his reservation due to the alleged error.
Hey @MaldronHotels.
I'm being contacted by several people who booked your hotel for the Oasis concert, to say their rooms have just been cancelled and are now back up for three times the price.
I'm sure this is a "computer error"… easy to correct.
Do the right thing.
— Sacha Lord (@Sacha_Lord) August 27, 2024The hotel’s email requested that he promptly accept the cancellation, but Mark refused, expressing his disbelief that the issue was genuinely technical. “They realized they can cancel and re-sell at four times the price due to the Oasis gig,” he speculated.
Maldron Hotels responded to the backlash in a statement to the Money blog, acknowledging that a technical glitch had resulted in “substantially more” rooms being booked than were available during the concert dates.
The hotel chain asserted that it was unable to honor these bookings and that no new reservations would be accepted until the issue was fully investigated.
They denied any intention to exploit the situation for profit, attributing the inflated prices of some bookings to the same technical error.
The hotel assured that all reservations made before August 26 would be honored and offered an apology for the inconvenience caused.
The incident highlights the volatile nature of hotel pricing around major events. As demand for accommodations skyrockets, rates can increase dramatically.
Hotels near Wembley Stadium, where Oasis will kick off their tour, have already surged.
For example, a room at a nearby Holiday Inn that costs £195 on a typical night is listed at £594 during the concert dates, underscoring the high demand for the band’s reunion tour.
